User Flow Mapping
Including error paths and edge cases up front prevents the common pattern of designing only the happy path. Per-step metrics enable data-driven iteration after launch.
Map the complete user flow for {{flow_name}} in {{product_name}}. User persona: {{persona}} Entry point: {{entry_point}} Success state: {{success_state}} Key decision points: {{decision_points}} For each step in the flow, provide: 1. Step number and name 2. Screen/page description 3. User action (what they click, type, or swipe) 4. System response (what happens after the action) 5. Data needed (what info must the user provide or the system display) 6. Potential drop-off risk and mitigation Also include: - **Error paths**: What happens when things go wrong at each step (network error, validation failure, permission denied) - **Edge cases**: Empty states, first-time vs. returning user, maximum data scenarios - **Alternate paths**: Shortcuts or alternative routes to the same success state - **Metrics to track**: One key metric per step (e.g., completion rate, time-on-step, error rate) Format as a numbered flow that can be translated into a Figma flowchart. Include a text-based diagram using arrows (-->) to show the flow visually.
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Including error paths and edge cases up front prevents the common pattern of designing only the happy path. Per-step metrics enable data-driven iteration after launch.
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